TERMS & CONDITIONS

Last Updated: October 2025

Introduction

These Terms and Conditions govern your use of socialproe's website and course services. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not access our services.

We reserve the right to modify these terms at any time. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

1. Definitions

  • "Service" refers to educational courses and related materials provided by socialproe
  • "User" means any person accessing or using our website and services
  • "Content" includes all text, images, videos, and materials provided through our platform
  • "We/Us/Our" refers to socialproe and its representatives
  • "You/Your" refers to the user or student accessing our services

2. Use of Services

2.1 Eligibility

You must be at least 18 years old to enroll in our courses. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into these terms.

2.2 Account Registration

To access certain services, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

2.3 Personal Use

Our courses are provided for personal educational use only. You may not reproduce, distribute, or create derivative works from our content without written permission.

3. Prohibited Activities

You agree not to engage in any of the following activities:

  • Violate any applicable laws, regulations, or third-party rights
  • Infringe on intellectual property rights of socialproe or others
  • Share course materials with non-enrolled individuals
  • Attempt unauthorized access to our systems or networks
  • Transmit viruses, malware, or other harmful code
  • Engage in fraudulent activities or misrepresent your identity
  • Harass, threaten, or harm other users or instructors
  • Use automated systems to access our services without permission
  • Reverse engineer or attempt to extract source code from our platform

4. Course Enrollment and Payment

4.1 Enrollment

Course enrollment is subject to availability. We reserve the right to refuse enrollment or cancel enrollments at our discretion. Upon successful enrollment, you will receive confirmation and access details.

4.2 Payment Terms

  • Payment is due in full at time of enrollment unless payment plan is arranged
  • All fees are in Singapore Dollars (SGD)
  • Payment plans may include administrative fees
  • Prices are subject to change without notice

4.3 Refund Policy

Refund requests must be submitted within 7 days of enrollment and before accessing more than 20% of course materials. Refunds are processed to the original payment method within 14 business days. Administrative fees may apply.

4.4 Cancellation

We reserve the right to cancel courses due to insufficient enrollment or unforeseen circumstances. In such cases, you will receive a full refund or option to transfer to another cohort.

5. Intellectual Property Rights

5.1 Our Content

All course materials, including videos, documents, templates, and other content, are owned by socialproe and protected by copyright, trademark, and other intellectual property laws. You receive a limited, non-exclusive license to access and use course materials for personal educational purposes only.

5.2 User-Generated Content

By submitting content to our platform (assignments, comments, feedback), you grant us a non-exclusive license to use, reproduce, and display that content for educational and operational purposes. You retain ownership of your content.

5.3 Third-Party Content

Our courses may reference or link to third-party content. We do not claim ownership of such content and are not responsible for its accuracy or availability.

6. Disclaimers and Limitations of Liability

6.1 Educational Purpose

Our courses are provided for educational purposes. While we teach proven strategies, we make no representations about specific results you may achieve. Success depends on individual effort, platform algorithms, market conditions, and numerous other factors beyond our control.

6.2 No Warranties

Services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that services will be uninterrupted, error-free, or meet your specific requirements.

6.3 Limitation of Liability

To the maximum extent permitted by law, socialproe shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the course.

6.4 Platform Changes

Social media platforms frequently update their algorithms and features. While we update our content regularly, we cannot guarantee that all course material reflects the very latest platform changes.

7. Termination

We reserve the right to terminate or suspend your access to our services at any time for violations of these terms or for any other reason at our discretion. Upon termination:

  • Your right to access course materials immediately ceases
  • All licenses granted to you are revoked
  • You remain liable for any outstanding payments
  • Certain provisions of these terms continue to apply

You may cancel your account at any time by contacting us. Cancellation does not entitle you to a refund unless within the refund period specified above.

8. Dispute Resolution

8.1 Informal Resolution

If you have a dispute with socialproe, you agree to first contact us and attempt to resolve the matter informally. Most concerns can be resolved through direct communication.

8.2 Governing Law

These terms are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

8.3 Mediation

If informal resolution fails, parties agree to attempt mediation before pursuing legal action. Mediation shall be conducted in Singapore according to Singapore Mediation Centre rules.

9. General Provisions

9.1 Entire Agreement

These terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and socialproe regarding use of our services.

9.2 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

9.3 No Waiver

Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision.

9.4 Assignment

You may not assign or transfer these terms without our written consent. We may assign these terms without restriction.

9.5 Modifications

We reserve the right to modify these terms at any time. Material changes will be communicated via email or through our website. Continued use after modifications constitutes acceptance of the revised terms.

10. Contact Information

For questions about these terms or to report violations, please contact:

socialproe Legal Department

Email: [email protected]

Phone: +65 6591 3748

Address: 50 Collyer Quay, OUE Bayfront, #07-02, Singapore 049321